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Sun StorEdge 3000 Family Installation, Operation, and Service Manual

In the systems log files, there are some messages with 'SIGSEGV received', that indicates the application tried to access a memory area with no reference or undue, as follows: 'SIGSEGV: A segmentation violation or segmentation fault typically means that something is trying to access memory that it shouldn't be accessing.' In addition, there are a lot of scsi conflict errors into /var/log.

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C H A P T E R 5
Software Management Tools

This chapter describes the software management tools used for monitoring and managing the Sun StorEdge 3120 SCSI array. Topics include the following:


Note - For other supported software, see the Release Notes for your array.


5.1 Overview of Provided Software

This section describes the software management tools available for monitoring and managing the Sun StorEdge 3120 SCSI array with in-band connections.

The following software management tools are provided on the Sun StorEdge 3000 Family Software and Documentation CD for your array.

  • Sun StorEdge Configuration Service. Provides monitoring functions. Refer to the Sun StorEdge 3000 Family Configuration Service User's Guide for in-band setup procedures.
  • Sun StorEdge Diagnostic Reporter. Provides event monitoring and notification. Refer to the Sun StorEdge 3000 Family Diagnostic Reporter User's Guide for information.
  • Sun StorEdge Command-Line Interface (CLI). A command-line interface utility that provides script-based management. Refer to the Sun StorEdge 3000 Family CLI User's Guide for additional CLI information.

For details on how to install Sun StorEdge Configuration Service, Sun StorEdge Diagnostic Reporter, or the Sun StorEdge CLI software, refer to the Sun StorEdge 3000 Family Software Installation Manual.

5.2 Monitoring with Sun StorEdge Configuration Service

Sun StorEdge Configuration Service supports standalone JBOD arrays. However, because the Sun StorEdge 3120 SCSI array does not have a RAID controller or RAID controller firmware to manage the disks, this software support is limited to enabling JBOD support and viewing component and alarm characteristics.

See Section 5.2.2, Viewing Component and Alarm Characteristics.

5.2.1 Enabling JBOD Support

Use JBOD support only when you have a SCSI array connected directly to a host. This enables you to monitor peripheral device condition and events.


Note - Enabling JBOD support may impact I/O performance.


To monitor peripheral device condition and events for a JBOD device from the Sun StorEdge Configuration Service Console, you first must enable JBOD support.


Note - Whenever you choose a command to perform administration or configuration activities in Sun StorEdge Configuration Service, if you are not logged in as ssadmin or ssconfig, you are prompted with a Log In dialog box to change your level of security.


1. Choose View Agent Options Management.

The Agent Options Management window is displayed.

2. Select the Enable JBOD Support check box.

3. To immediately display the JBOD in the main window, you must probe for new inventory. Choose View View Server and click Probe.

4. Click OK.

The JBOD is displayed in the main window.

In a single-bus configuration, both ports of the JBOD array are connected to one HBA on the server, as shown in the following example.

FIGURE 5-1 Single-Bus Configuration


In a split-bus configuration, each port is connected to its own HBA, as shown in the following example. A SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) limitation prevents the main window from showing the drives connected to port A and port B. The program can only monitor the JBOD from the server connected to port B as shown in the following example.

FIGURE 5-2 Split-Bus Configuration


Note - In a split-bus configuration, if each port is connected to a different server, the program can only monitor the JBOD from the server connected to port B. SAF-TE information is not displayed for port A.


5.2.2 Viewing Component and Alarm Characteristics

In Sun StorEdge Configuration Service, to view environmental component and alarm characteristics, use the View Enclosure window or, for some components, the main window.

You can also view environmental and drive components using the Sun StorEdge CLI show enclosure-status command. For details, see Section 5.4, Monitoring with the Sun StorEdge CLI.

Main Window

In the main window, device states are color-coded and symbol-coded so that it is easy to identify when a device is in a state that requires attention. The status is propagated along the device tree, enabling you to trace a failure down to the device level. See TABLE 5-1for device status details.

TABLE 5-1 Device Status State

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Symbol

State

Purple

None

The group, server, or device is online.

White

None

The user has not logged into this server.

Yellow

One or more components of this group or server are not working properly, but the array is still functional.

Red

One or more components of this group or server are not working. For instance, a disk drive failure or an enclosure with a failed fan would warrant a critical state icon.

Gray

The group, server, or device is unresponsive.


To view the cause of a critical or degraded device status, review the event log. For details on the event log, refer to the Sun StorEdge 3000 Family Configuration Service User's Guide.

View Enclosure Window

The View Enclosure window displays the component and alarm characteristics for a JBOD device. The window displays the status for environmental components including the fan, power supply, and temperature sensor.

To view the environmental component and alarm characteristics of a SCSI array from the Sun StorEdge Configuration Service Console, perform the following steps.

1. Select the event monitoring unit (EMU) icon.

2. Choose View View Enclosure.

To display FRU ID information, click View FRU.

FIGURE 5-3 View Enclosure Dialog Box


5.3 Event Messages from the Sun StorEdge Diagnostic Reporter

Sun StorEdge Diagnostic Reporter supports standalone JBOD arrays. However, triggered event notification is limited to environmental and hard drive failures. Refer to the Sun StorEdge 3000 Family Diagnostic Reporter User's Guide for more information.

5.4 Monitoring with the Sun StorEdge CLI

The Sun StorEdge CLI supports JBOD arrays. However, because JBOD arrays do not have a RAID controller or RAID controller firmware to manage the disks, this CLI support is limited to the following commands:

  • about
  • exit
  • help
  • quit
  • select
  • set led
  • show access-mode
  • show configuration
  • show enclosure-status
  • show frus
  • show inquiry-data
  • show led-status
  • show safte-device
  • version

about

Description

The about command displays version and copyright information.

Syntax

Examples

The following example shows the about text for the CLI.


exit

Description

The exit command exits the interactive mode. You can also use the quit command to exit the CLI.

Syntax

help

Description

The help command displays a short synopsis of the available commands.

Syntax


If no command is specified, basic usage information is displayed.

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Examples

The following example shows the help text for the show channels command.

quit

Description

The quit command exits the interactive mode.You can also use the exit command to exit the CLI.

Syntax


select

Description

Scsi

The select command selects a new device to which subsequent commands are issued. If no device is specified, and more than one choice exists, a menu of choices is displayed. This command should not be used on the command line because a select command is implicitly done if no device name is specified.

Syntax

Examples

The following command selects an in-band SCSI JBOD device.


set led

Description

The set led command changes the drive LED for the specified disk (or slot) from green to amber. For Sun StorEdge 3120 SCSI JBODs, specify a disk device using a Solaris device name such as sd31 or c1t0d0s2, or specify a slot number. Use the show led-status command to show the status of the identified disk drive.


Note - Selecting a slot by disk name is not supported in split-bus enclosure configurations because the enclosure services processor resides on only one of the internal buses and the CLI might not be able to determine the slot location of a particular device. In such configurations, use the show enclosure-status command and the disk documentation provided with your enclosure to determine the correct slot number instead.


Syntax

To change a specific drive LED from green to amber, use the following syntax.

Arguments

TABLE 5-2 Arguments for set led

Argument

Description

slotn

Changes the drive LED from green to amber for the specified disk drive slot.

disk sdn

Changes the drive LED from green to amber for the specified Solaris disk drive slot.

disk cXtYdZ

Changes the drive LED from green to amber for the specified Solaris disk drive slot.

{on | off}

Specify whether to change the LED from green to amber.


Examples

In the following example, the LED adjacent to the drive with SCSI address 3 in the enclosure changes from green to amber:


show access-mode

Description

The show access-mode command displays whether the communication mode being used to manage the device is FC/SCSI channels (inband) or an Ethernet connection (out-of-band). Returned values include inband and out-of-band.


Note - If inband management access has been disabled by Sun StorEdge CLI or Sun StorEdge Configuration Service (SSCS), and a user attempts to use inband management, the message 'RAID controller not responding' displays when a command is run.


Syntax

Examples

The following example shows the CLI communication mode is inband.


show configuration

Description

The show configuration command displays the array configuration including inquiry information, FRU information, SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) device information, access mode, and enclosure status which includes the status for the fan, power supply, temperature sensor, and drive slots. The configuration can be displayed onscreen, or written to the specified file. The output is plain text by default, but XML output may be obtained by specifying the --xml option.

Syntax

Arguments

TABLE 5-3 Arguments for show configuration

Argument

Description

{--xml | -x}

If the -x or --xml options are specified, XML output is generated.

filename

Specify the filename for the configuration file that you want to show.


Examples

The following example writes the configuration information to the myconfig.xml file.


The following example shows a portion of the JBOD configuration.

Returned Values

Enclosure status values include:

Status

Description

OK

This component has a status of OK.

Absent

This component is absent.

Fault

The component is exhibiting a fault condition.

Unknown

This component status is not available.


show enclosure-status

Description

The show enclosure-status command shows the status for all chassis components including SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) revision number and status information, fan, power supply, temperature sensor, and drive slot status.


Note - In split-bus configurations on SCSI devices, half the drives display a status of Unknown. Action actina costa w7p 300a driver download for windows 10 kms. The drives are present, but because of a SAF-TE design limitation, the information does not display.


Syntax


Examples

The following example shows the enclosure status for a Sun StorEdge 3120 SCSI device.

Returned Values

The following table describes the location of the enclosure devices from the back of the array orientation as shown in the following figure.

FIGURE 5-4 Enclosure Device Orientation


The returned values for the Sun StorEdge 3120 SCSI array are described in the following table.

TABLE 5-4 Output for the show enclosure-status command

Enclosure Types

Description

fan 0

Left side power supply fan

fan 1

Right side power supply fan

PS 0

Left side power supply

PS 1

Right side power supply

Temp 0

Left drive temperature sensor

Temp 1

Center drive temperature sensor

Temp 2

Temperature sensor on left side power supply module (Power supply 0 in FIGURE 5-4)

Temp 3

Temperature sensor on left side I/O module

Temp 4

Temperature sensor on right side I/O module

Temp 5

Right drive temperature sensor

Temp 6

Temperature sensor on right side power supply module (Power supply 1 in FIGURE 5-4)

Disk Slot 0-3

Disk slot identifier refers to the backplane FRU to which disks are connected


Enclosure status values include:

Driver

Status

Description

OK

This component has a status of OK.

Absent

This component is absent.

Fault

The component is exhibiting a fault condition.

Unknown

This component status is not available.


Note - The Enclosure SCSI Channel Type values include single-bus and split-bus. Throughout the documentation and the CLI, the term 'split-bus' is interchangeable with the term 'dual-bus.' For details on configuring an array, see Section 4.6, Connecting Sun StorEdge 3120 SCSI Arrays to Hosts.


show frus

Description

The show frus command displays field-replaceable units (FRU) ID information for JBODs, including dynamic FRU status information. All FRU information is retrieved from the SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) device.

Syntax

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Examples

The following example returns all FRU information in a JBOD unit:

The following example shows a partial list of the FRUs in a Sun StorEdge 3120 SCSI device:


Returned Values

The returned status values for the show frus command are described in the following table.

TABLE 5-5 FRU Status Values

Status

Description

OK

Sycratec oy driver. All subcomponents of this FRU have a status of OK.

Fault

One or more of the FRU components is exhibiting a fault condition.

Absent

No FRU is located in the device.

N/A

Not applicable.


show inquiry-data

Description

The show inquiry-datacommand displays the SCSI inquiry data. The output of this command varies from one product to another, and from one channel to another.

Syntax


Note - The abbreviation inquiry can be substituted for the keywords show inquiry-data.


Examples

The following example shows an in-band Sun StorEdge 3120 SCSI array inquiry.


show led-status

Description

The show led-status command displays the status of the LED adjacent to the specified disk drive slot in the array enclosure or expansion chassis. Returned values include on and off. If the value is on, the LED of the specified drive is amber. If the value is off, the LED of the specified drive is green if it is working properly.

Syntax

To show the status of LVD JBOD enclosures, use the following parameters:

Arguments

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TABLE 5-6 Arguments for show led-status

Argument

Description

slotn

Shows the status for the LED adjacent to the specified disk drive slot.

disk sdn

Shows the status for the LED adjacent to the specified Solaris disk drive slot. This argument is not accepted for split-bus chassis.

disk cXtYdZ

Shows the status for the LED adjacent to the specified Solaris disk drive slot. This argument is not accepted for split-bus chassis.


Examples

The following example shows the status of the LED adjacent to the disk assigned to drive slot 3 for an expansion chassis:


show safte-device

Description

The show safte-device command displays information returned by the SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) device embedded in SCSI LVD RAID enclosures or JBODs.

The output includes the serial number of the chassis in which it is installed, the vendor and product IDs and SAF-TE firmware revision, and the 'SAF-TE firmware package' revision, which refers to firmware for other microprocesses in the chassis that are managed by the SAF-TE processor.

Syntax

Examples

The following example shows the SAF-TE device information for a Sun StorEdge 3120 SCSI array.


version

Description

The version command displays the version number of the CLI.

Syntax

Examples

In the following example, version 2.1 is displayed.


5.5 Managing Disks in the Sun StorEdge 3120 SCSI Array

Use your standard host system disk management utilities for all disk management in a JBOD array, such as partitioning and formatting. Refer to your host system documentation for more information about disk management.

For maintenance and troubleshooting information, see Chapter 7.

5.6 Enabling VERITAS DMP in a Single-Bus Configuration

The Sun StorEdge 3120 SCSI array supports Veritas Dynamic Multipathing (DMP) software.


Note - For other supported software, see the Release Notes for your array.


To enable VERITAS Dynamic Multipathing (DMP) support on VERITAS Volume Manager Version 3.2, ensure the HBA device SCSI initiator IDs are unique and then start the system. Perform the following steps.

1. Create a single-bus, multi-initiator configuration that links two cables to two different HBAs.

For details about creating a single-bus multi-initiator configuration, see Section 4.6.5, A Single-Bus, Multi-Initiator JBOD Configuration.

2. Stop the server and at the OpenBoot PROM (OBP) Monitor ok prompt, type:

3. Issue the remaining commands on only one of the paths.

4. Edit or create the nvramrc to set the SCSI-initiator-id to a non-conflicting ID for these devices. The information returned from the probe-scsi-all command identifies the IDs that are currently used and unavailable for assignment.

For more information about ID assignment, see Section 4.6.2, Fixed Drive IDs.

5. From the OBP type:


6. Store the nvramrc by typing:

7. Set the system to use the nvramrc and reset auto-boot by typing:


8. Reset the configuration by typing:

9. Reboot the hosts. A system reboot is required to implement these changes.


Note - SCSI arrays require a license from VERITAS in order to enable any of its advanced features. Refer to VERITAS Volume Manager Release Notes or contact VERITAS Software Corporation for licensing terms and information.



Sun StorEdge 3000 Family Installation, Operation, and Service Manual816-7956-15

Veritas software scsi & raid devices driver download windows 7

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Veritas - can't do a simple backup

Veritas - can't do a simple backup

Hello all-
Hey guys, I just want to do a basic Full backup. I name the 6 tapes accordingly and then inventory them and watch the job monitor screen to see if the back up job schedules which it does..
The backup starts great BUT it seems to fail everytime this week where it has worked during prior weeks. I check the job definition and everything looks ok.
What steps am I missing when setting up for backup? Is there something that needs to be done aside from inventorying the tapes so that the backups are successful. Anyone please give me your input.
Thank you!!